Effective Date: 15/01/2026
1. Introduction
Welcome to SA Auto Paints. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number
- Business name and address (if applicable)
We may also collect non-personal information such as browser type, IP address, and pages visited to improve our website and services.
3. How We Use Your Information
We use the information we collect to:
- Provide quotes, product recommendations, and colour matching
- Process orders and arrange delivery
- Respond to enquiries and provide customer support
- Send updates, promotions, or industry news (only with your consent)
- Improve our website, services, and customer experience
4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share information with:
- Trusted service providers (e.g., delivery companies, payment processors)
- Legal authorities if required by law
- Third parties only with your explicit consent
5. Data Security
We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Withdraw consent at any time
- Lodge a complaint with the relevant authority
To exercise these rights, contact us using the details below.
7. Cookies & Tracking
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but this may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
SA Auto Paints
Email: tyronz@telkomsa.net